Do I use codeREADr to create, sell, and/or send the tickets for my event?
The vast majority of our customers use a third-party service for the process of ticketing itself. While you can generate barcode values and images on codeREADr, it is generally time-consuming and not meant for actions such as emailing tickets. Most customers, either manually or automatically, upload a database of tickets to our site and use our app for verifying the values at the event.
How can I prevent event guests from using the same ticket twice?
Duplicate checking can be implemented as a feature that alerts the user that a barcode has already been scanned and is no longer valid.
How can I prevent duplicate additions to our database?
Duplicate checking – a feature that can be implemented on validate scans services- alerts the user that a barcode has already been scanned.
Do we need special hardware to scan tickets?
codeREADr is compatible with most devices. This includes iOS, Android, and mobile computers. We do not sell any hardware so it is up to you to decide on which devices you will use codeREADr.
What if there isn’t a good internet connection where our event is held?
codeREADr works offline as well as online. While certain features, such as conditional validation and cross-device duplicate checking, require internet connection, the basic functionality of verifying a ticket against a database is available for download and use without the internet.
Is there any way to control the capacity of an event?
Using Check-In/Out, you can limit how many people are allowed within your event. The service includes the feature to alert the user that capacity has been reached and will not mark tickets as valid until the number of presently checked in people is under the limit.
Can I make the app look any differently, e.g. change what it says when a ticket is invalid or include my company’s logo?
Do we need to use paper tickets or can digital codes be scanned?
Our barcode scanner will work with virtually any barcode in any form. This includes small, dense, damaged, partially obscured, and poorly printed barcodes, and even barcodes at extreme angles. If you are having trouble scanning in your conditions, we offer an advanced scanning engine that is even more accurate.
Is pricing based on how many tickets we scan?
Every paid plan has unlimited scans available. Our pricing model is per device. A device is counted as billable if your authorized app-user signs into the device anytime during your monthly billing period. The monthly count is not based on concurrently used devices but instead, the total number of unique devices that signed in during your monthly billing period. Each month this count resets and each device sign in counts towards your plan limit.
How can I allow for re-entry?
There are two options for re-entry. The first would simply be allowing an unlimited number of scans to be made with the barcode value. This is the default for valid codes. Secondarily, if you want to track when attendees come and go, you probably will want to use Check-In/Out. This service has the option to disallow check-in without checking out or vice versa. With Check-In/Out, you can effectively monitor the entry and exit of each ticket holder.