NFC objects include NFC labels, FOBs, and cards.
iOS devices: The NFC object needs an NFC tag that is NDEF-compliant. The app will capture either the NFC chip’s UID or the NDEF content, not both in the same record. Note: If you use Auto-Next-Scan you need to set it at 3 or more seconds if using the iOS device’s NFC reader.
Android OS devices: The NFC object needs an NFC tag that is NDEF-compliant if reading content other than the UID. Android devices can capture both the NFC chip’s UID and programmed NDEF content. They can also generally read just the UID of NFC chips that are not NDEF-compliant. Note: Depending on your device and the device’s OS version, you may need to reset the “NFC enabled” option in the app’s settings or in the device’s settings if using the Android device’s NFC reader.
If you want to read an NFC object that is not NDEF-compliant, please contact our support team. You will need to indicate the target NFC tag and your intended use.