Article sections

    What Does a Remote Ordering App Do?

    Enable sales reps and retail clients to check inventory. Then, reorder stock by using smartphones and tablets using our remote ordering app.

    Blog

    Blog

    Go
    solutions

    Solutions

    Go

    FAQs About Remote Ordering

    Will I be able to see product information when I scan an item’s barcode?

    Our recommendation for remote ordering is to use a pre-existing database. This database is an overall product catalog for all stores that lists product information by UPC. Using a validate scans service, employees can verify a product’s label against your database. Also, with Webify, see the product information from the internal catalog. The response text can include any information you’d like to associate and display with the scanned badge.

    Do I need a product database to display product information or is it already in the UPC?

    First, manually or automatically upload a database of barcode values if you want to display information upon scanning. Then, without a database, it’ll record the code as a direct value with no other information. Also, you can integrate codeREADr with your server to send and receive information directly.

    Do I need to physically scan a barcode to look up information about the item in our inventory?

    One feature that comes as a default on our app is “Lookup.” The Lookup feature allows any user to search the associated database and create a scan record for a barcode without physically scanning anything.

    How can I add notes, take photos, and/or answer questions about an item?

    Using our Questions feature, you can include the option to add notes or even specific questions. For example, you can ask about damaged goods and quantity on hand.

    Can we update the quantity of an item as we take it out or bring it in?

    A special feature we offer is the Auto Increment/Decrement middleware. With this, any item scanned can alter the current inventory count for that asset by the quantity scanned each time.

    Can I see who scanned each item?

    By creating different users, you can segment the history by who has scanned each item.

    Can I generate some kind of report each day, week, etc.?

    On the Scans page, you can filter and view a report of scans conducted on certain dates. Also, you can automatically export those records to Excel, Google Sheets, etc.

    Can I make the app look any different? For example, can I change what it says when a label is invalid or include my company’s logo?

    We offer the ability to customize the display of the response screen and change the response text. Also, there are both free and paid options for white labeling the app to include your logo.

    Does the pricing depend on how many stores we have?

    First, every paid plan has unlimited scans available. Also, our pricing model is per device. For example, we count a device as billable if your authorized app-user signs in during your monthly billing period. Moreover, the monthly count is not based on concurrently used devices. Instead, it’s the total number of unique devices that signed in during your monthly billing period. Also, each month, this count resets and each device sign in counts towards your plan limit.

    Do we need special hardware to scan UPCs?

    codeREADr is compatible with most devices. For example, it will work with iOS, Android, and mobile computers. However, we do not sell any hardware. Thus, it’s up to you to decide on which devices you will use codeREADr.

    What if there isn’t a good internet connection on location?

    codeREADr works offline as well as online. For instance, conditional validation and cross-device duplicate checking require internet connection. However, you can verify a ticket against a database and download offline.

    in Common Applications with Instructions