Frequently Asked Questions About Mustering
Do participants need physical ID cards or smartphones to check in?
Not necessarily! CodeREADr’s barcode scanner works with barcodes in any form, including:
- Small, dense, damaged, or partially obscured barcodes
- Poorly printed or angled barcodes
If you’re having trouble scanning, our SD PRO advanced scanning engine improves accuracy. Alternatively, if you’d like to create digital IDs, we recommend using ID123. No barcode? No problem! With the Lookup feature, you can search an associated database and create scan records without physically scanning anything.
Can CodeREADr create ID credentials for students or employees?
While you can generate barcode values and images on CodeREADr, most users opt for a third-party ID creation service. Here’s why:
- CodeREADr focuses on verification rather than credential provisioning.
- You can manually create a database or automatically upload a database of ID values for seamless integration.
How can I track who is accounted for and who isn’t?
The Lookup tab in the app makes it easy to sort individuals by their scanned or unscanned status in real-time.
How do I prevent duplicate check-ins?
Enable Duplicate Checking to alert users if a barcode has already been scanned, ensuring accurate attendance records.
Can I display photos or emergency contact info with ID scans?
Yes! Using our Webify feature, you can associate a photo and additional details (like emergency contact information) with each ID. These details will display when a barcode is scanned.
Can I manage separate groups or roles in the app?
Absolutely! Organize your data in several ways:
- Create separate databases for different groups or roles.
- Assign unique services for each list of participants.
- Set up separate user accounts for each teacher, manager, or location.
- Alternatively, you can use one database and export segmented data to a spreadsheet for organization.
Can I customize the app’s appearance?
Yes! You can:
- Personalize the response screen (e.g., change the message for invalid IDs).
- Add your company logo with free or paid white-labeling options.
Does pricing depend on the number of IDs?
No, pricing is based on the number of devices used, not the number of IDs scanned. Key details include:
- Unlimited scans on all paid plans.
- A device is counted as billable when a user signs in on it during a billing cycle.
- The count resets monthly, and unique device logins are counted toward your plan limit.
Do I need special hardware for scanning?
CodeREADr works seamlessly with most devices, including:
- iOS and Android smartphones
- Mobile computers
While CodeREADr doesn’t sell hardware, you can choose devices that best suit your needs. Check the device requirements for CodeREADr here.
Can I use the app without an internet connection?
Yes, CodeREADr supports both online and offline functionality:
- Online: Enables conditional validation and cross-device duplicate checking.
- Offline: Allows you to download a database and verify IDs without an internet connection.