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Knowledge Base

What Does a Mustering App Do?

The best way to deal with the unexpected is to be prepared. With CodeREADr, your mustering solution can be ready to deploy at a moment’s notice.

FAQs About Mustering

Do my students or employees need physical ID cards or do they need to use their phones?

Our barcode scanner works with any barcode in any form. This includes small, dense, damaged, partially obscured, and poorly printed barcodes, and even barcodes at extreme angles. If you are having trouble scanning in your conditions, we offer an advanced scanning engine that is even more accurate. If you would like to create digital IDs for your attendees, we recommend ID123.

Finally, you do not need a barcode on hand at all if you have an associated database. One feature that comes as a default on our app is “Lookup.” The Lookup feature allows any user to search the associated database and create a scan record for a barcode without physically scanning anything.

Do I use CodeREADr to create the ID credentials for my students or employees?

The majority of our customers use a third party service for the process of ID creation itself. While you can generate barcode values and images on CodeREADr, it can be time consuming. Also, it is not ideal for provisioning credentials. Thus, customers manually or automatically upload a database of ID values to our site. Then, they use our app for verifying the values on location.

How can I see a list of who is accounted for and who isn’t?

For any validation service, the Lookup tab will allow you to sort by scanned and unscanned values.

How can I prevent people from checking in twice accidentally?

Implement Duplicate checking, which alerts the user that a barcode has already been scanned.

Can I include a picture of the person to be shown when their ID is scanned? What about their emergency contact info?

When importing or creating your database on CodeREADr, you can use Webify formatting to include photos hosted remotely. The response text can include any information you’d like to associate and display with the person you are tracking.

Can I make separate accounts for different rolls or groups?

There are many different methods for separating data into different segments. Some create databases for each list of people and associate each list with its own service. Also, some create separate users for each teacher or room. Moreover, others use one database, one service, and one user. Then, they simply separate the data when exporting the records to a spreadsheet. Ultimately, it’s up to you how to organize your data for your needs.

Can I make the app look any different? For example, can I change what it says when an ID is invalid or include my company’s logo?

We offer the ability to customize the display of the response screen and change the response text. Also, there are both free and paid options for white labeling the app to include your logo.

Does pricing depend on how many IDs we have?

Every paid plan has unlimited scans available. Also, our pricing model is per device. For example, we count a device as billable if your authorized app-user signs in during your monthly billing period. Moreover, the monthly count is not based on concurrently used devices. Instead, it’s the total number of unique devices that signed in during your monthly billing period. Furthermore, each month, this count resets and each device sign in counts towards your plan limit.

Do we need special hardware to scan tickets?

CodeREADr is compatible with most devices. For example, it works with iOS, Android, and mobile computers. However, we do not sell any hardware. Thus, it is up to you to decide on which devices you will use CodeREADr.

What if there isn’t a good internet connection on location?

CodeREADr works offline and online. For example, conditional validation and cross-device duplicate checking require internet connection. However, you can verify a ticket against a database and download offline.