FAQs About Mustering
Our barcode scanner will work with virtually any barcode in any form. This includes small, dense, damaged, partially obscured, and poorly printed barcodes, and even barcodes at extreme angles. If you are having trouble scanning in your conditions, we offer an advanced scanning engine that is even more accurate. If you would like to create digital IDs for your attendees, one app we recommend is ID123.
Finally, you do not need a barcode on hand at all if you have an associated database. One feature that comes as a default on our app is “Lookup.” The Lookup feature allows any user to search the associated database and create a scan record for a barcode without physically scanning anything.
[/fusion_toggle][fusion_toggle title=”Do I use codeREADr to create the ID credentials for my students or employees?” open=”yes” class=”” id=””]
The vast majority of our customers use a third party service for the process of ID creation itself. While you can generate barcode values and images on codeREADr, it is generally time consuming and not meant for actions such as provisioning credentials. Most customers, either manually or automatically, upload a database of ID values to our site and use our app for verifying the values on location.
[/fusion_toggle][fusion_toggle title=”How can I see a list of who is accounted for and who isn’t?” open=”yes” class=”” id=””]
For any validation service, the Lookup tab will allow you to sort by scanned and unscanned values.
[/fusion_toggle][fusion_toggle title=”How can I prevent people from checking in twice accidentally?” open=”yes” class=”” id=””]
Duplicate checking can be implemented as a feature that alerts the user that a barcode has already been scanned.
[/fusion_toggle][fusion_toggle title=”Can I include a picture of the person to be shown when their ID is scanned? What about their emergency contact info?” open=”yes” class=”” id=””]
When importing or creating your database on codeREADr, you can use Webify formatting to include photos hosted remotely. The response text can include virtually any information you’d like to associate and display with the person you are tracking.
There are many different methods employed by our customers for separating data into different segments. Some create databases for each list of people and associate each list with its own service. Some create separate users for each teacher or room. Some use one database, one service and one user and simply separate the data when exporting the records to a spreadsheet. Ultimately, it’s up to you how to organize your data for your needs.
[/fusion_toggle][fusion_toggle title=”Can I make the app look any differently, e.g. change what it says when an ID is invalid or include my company’s logo?” open=”yes” class=”” id=””]
We offer the ability to customize the display of the response screen as well as change the response text as desired. Additionally, there are both free and paid options for white labeling the app to include your logo.
[/fusion_toggle][fusion_toggle title=”Is pricing based on how many IDs we have?” open=”yes” class=”” id=””]
Every paid plan has unlimited scans available. Our pricing model is per device. A device is counted as billable if your authorized app-user signs into the device anytime during your monthly billing period. The monthly count is not based on concurrently used devices but instead, the total number of unique devices that signed in during your monthly billing period. Each month this count resets and each device sign in counts towards your plan limit.
[/fusion_toggle][fusion_toggle title=”Do we need special hardware to scan tickets?” open=”yes” class=”” id=””]
codeREADr is compatible with most devices. This includes iOS, Android, and mobile computers. We do not sell any hardware so it is up to you to decide on which devices you will use codeREADr.
[/fusion_toggle][fusion_toggle title=”What if there isn’t a good internet connection on location?” open=”yes” class=”” id=””]
codeREADr works offline as well as online. While certain features, such as conditional validation and cross-device duplicate checking, require internet connection, the basic functionality of verifying a ticket against a database is available for download and use without internet.