Frequently Asked Questions About Asset Tracking
Can I use my existing inventory database with the app?
Yes, you can integrate your current database with the app either manually or automatically. CodeREADr also supports direct server integration to facilitate seamless data exchanges.
Do we need to print labels for our assets?
If your assets already have barcodes, the app can read these directly. Otherwise, you’ll need to attach a barcode or NFC tag. Many of our clients use third-party services like Maverick Label or Imagetek for label printing. You can import or scan barcode values into the app as needed.
Is it possible to use NFC tags instead of barcodes?
Definitely. If your device supports NFC, you can utilize NFC tags to track assets, which simplifies the process if you prefer not to use traditional barcodes.
Can we add photos and descriptions to assets in the app?
Yes, by using a validation database, you can enhance asset entries with photos and detailed descriptions, viewable after scanning.
How can duplicate scans be prevented?
The app can be set to detect duplicates and alert users accordingly. You can configure the reset period for this feature according to your operational needs.
Is it possible to collect additional data with each asset scan?
Absolutely. Our app allows users to capture photos, signatures, and add comments about the asset’s condition during each scan.
Can we track who scans an asset and where?
Yes. Each user can have a unique username to track activity, and the app can record GPS locations for every scan.
How can we generate reports on asset scans?
You can filter and view scan records on the Scans page, detailing who scanned what, when, where, and any associated data. These records can be exported manually or automatically.
Does the app work internationally?
Yes, the app is available globally through Apple’s App Store and Google’s Play Store, supporting an unlimited number of assets.
Can we manage asset quantities in the app?
Our app allows you to set the quantity of an item, either through an app user prompt or through the database’s response.
Can the app be customized to display our company logo and specific messages?
Yes, you can personalize the app’s appearance and messages. We offer both free and paid customization options for branding.
Does pricing vary based on the number of assets?
No, our pricing model is based on the number of devices using the app, not the number of assets. Each device that logs into the app within your billing period is counted, with this count resetting monthly.
Do we need specialized hardware to scan assets?
No specialized hardware is required. CodeREADr is compatible with most iOS, Android devices, and dedicated mobile computers. Users can also use their personal devices.
What if there’s no internet connection available?
CodeREADr functions both offline and online, ensuring reliable asset tracking regardless of internet availability.