Do I use codeREADr to create ID credentials for my event or property?
The vast majority of our customers use a third-party service for the process of credential creation itself. While you can generate barcode values and images on codeREADr, it is generally time-consuming. Also, it’s not ideal for provisioning credentials. Thus, most customers manually or automatically upload a database of IDs to our site. Then, they use our app for verifying the values on location.
Do my visitors need physical ID cards or do they need to use their phones?
Our barcode scanner will work with any barcode in any form. This includes small, dense, damaged, obscured and poorly printed barcodes. Also, it even includes barcodes at extreme angles. If you are having trouble scanning in your conditions, we offer an advanced scanning engine that is even more accurate.
If you would like to create digital IDs for your attendees, one app we recommend is ID123.
What if I want to control access of cars in a parking lot?
Parking permit validation is a very common use case. It is similar to access control for people. However, there are some considerations for creating access control applications for parking.
Can I include a picture of the person to be shown when their ID is scanned?
When importing or creating your database on codeREADr, you can use Webify formatting to include photos hosted remotely. The response text can include any information you’d like to associate and display with the person you are tracking.
How can I prevent people from checking in with an ID that isn’t theirs?
One feature that comes as a default on our app is “Lookup”. The Lookup feature allows any user to search the associated database and create a scan record for a barcode without physically scanning anything. Some customers find this useful for people who have forgotten or lost their barcode value. However, others would prefer to disable this feature.
Using advanced settings, you can disable lookup so that users cannot create a record without either manually typing a known code value or scanning an image with the camera.
Does someone need to physically be there to scan IDs?
One of our most popular features is kiosk mode. In this mode, iOS and Android tablets or phones can be locked to the scanning function. This mode uses the front camera and allows for self-scanning.
How can I allow for re-entry?
There are two options for re-entry. First, simply allow an unlimited number of scans with the barcode value. This is the default for valid codes. Second, if you want to track when people come and go, use Check In/Out. This service has the option to disallow check in without checking out or vice versa. Also, with Check In/Out, you can effectively monitor the current status of all ID holders.
Is there any way to control capacity?
Using Check In/Out, you can limit how many people are allowed within your facility. The service includes the feature to alert the user that a capacity has been reached and will not mark IDs as valid until the number of presently checked in people is under the limit.
What if I want my facility to be accessible to some at only certain days and/or times?
Conditional validation allows for customization of ID scanning use cases that have a variable such as time or day. With this feature, you can add a special count and/or duration-based conditions to invalidate scans. For these options, the app-user will need Internet connectivity.
How can my guests add notes and/or answer questions if they are bringing a unregistered guest?
Using our Questions feature, you can include the option to add notes, answer questions like guest name, and even take a photo of the guest to add to the record.
Can we generate a report that shows comings and goings per day?
Is pricing based on how many IDs we have registered?
Every paid plan has unlimited scans available. Also, our pricing model is per device. For example, we count a device as billable if your authorized app-user signs in during your monthly billing period. Moreover, the monthly count is not based on concurrently used devices. Instead, it’s the total number of unique devices that signed in during your monthly billing period. Also, each month, this count resets and each device sign in counts towards your plan limit.
Do we need special hardware to scan credentials?
codeREADr is compatible with most devices. This includes iOS, Android, and mobile computers. However, we do not sell any hardware. Thus, it is up to you to decide on which devices you will use codeREADr.
What if there isn’t a good internet connection on location?
codeREADr works offline as well as online. For instance, conditional validation and cross-device duplicate checking require internet connection. However, you can verify a ticket against a database and download offline.