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Knowledge Base

Global Use

The CodeREADr app is available globally except in China where the Chinese government restricts access to Google’s Play Store. If you want to use the iOS app in China, there is no issue. However, if you want to use Android devices in China you will need to email support@codereadr.com to request an APK for direct downloading.

Language Options

On our developer’s schedule is to build localized versions of the app,  but for now clients have the following options:

  1. All ‘dynamic’ content can be in any language that uses UTF-8 encoding (a standard format). Dynamic content refers to the scanned data (meaning the barcode value if alphanumeric, not just numeric); the Response text in your database which is shown after a scan; the Response screen’s labels; the Question labels (the app-user prompts for answering questions); the app-users answers to those Questions; the Service names; the Service description; the “Tap to Scan’ screen; and any other textual data you configure with your Services or your app-users enter into the app.
  2. The ‘static’ content such as the button names error messages, etc., cannot be changed except with a White Label version of the app. A White Label version costs $500 to $2,000 to set up and takes roughly 8-weeks; all other device-licensing costs remain the same.
  3. A popular alternative is to use the KIOSK MODE for your Services.  In that way, you have more control what the app user sees once signed into the app. Learn more about the Kiosk Mode for barcode scanning here.