We offer free support via email (support@CodeREADr.com) and via our website’s Chat Now option. We discourage phone support because it is far more effective to use Chat Now. In this way, our trained technical staff can answer your questions in real-time, monitor your progress, and make suggestions. Also, you choose when you need help – you can start, pause, and start again anytime without losing the Chat’s history.
In addition, many frequently asked questions can be answered through use of our Knowledge Base and search functionalities. We welcome you to use the wealth of articles we have written to assist in your setup.
If you find that you don’t have enough time to set up your services, we offer a paid consulting option beginning at $250. You will be assigned a technical specialist to configure your apps and reports for you, including a training session via a scheduled phone call.