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Knowledge Base

Getting Started: An Overview

Mobile Apps and Cloud-Based Web Services

The CodeREADr platform includes:

1. The CodeREADr mobile apps. Use these to scan barcodes with the built-in cameras of iOS devices (iPod, iPhone, iPad) and Android OS devices (smartphones, tablets, rugged computers). Also, the app supports accessories (for example Bluetooth scanners) and other capture methods (RFID/NFC, search database, manual entry, etc.).

2. Our website (CodeREADr.com), which includes a ‘service wizard’. This enables you to configure the mobile apps for your use cases. For example, use this for Access Control, Attendance, Asset Tracking, and many more options.

Demo Services for the Mobile App and Website

Free Web Sign-Up

If you sign up from the website, you will see several demo services on the Services page. These demos will give you ideas for creating your own services.

Free Mobile App Sign-Up

If you signed up from the CodeREADr mobile app, you will only see generic demo services. To see the full list of demo services, sign in to the CodeREADr web site and on the Services page you’ll see the option to add application-specific demo services.

Demo Barcodes

You can scan a variety of demo barcodes to test how well the CodeREADr app can scan 1D and 2D barcode symbologies.

Creating Your Own Services

The best thing you can do to familiarize yourself with CodeREADr is to try to configure the services needed for your specific use case.

The first step in doing so is determining what kind of service(s) you want to create.

CodeREADr is a self-service platform, meaning you are in charge of creating and modifying your tools including databases, users, and services. To help with this, we have created the Knowledge Base. To start understanding the articles we provide better, we have listed here some common terms you will find throughout the site and app.

Common Terms in the Knowledge Base

Service – A customizable tool for scanning. Your service choices determine what to do with the scans, how the mobile device reacts to the scans, and more.

Database – A collection of barcode values you import that scans can be validated against, and responses that show up after you scan a barcode value.

(App) User – Someone who signs in and uses the mobile app with your permission as the account admin. Signing in to the website with your email makes you the admin. Also, you can create as many app usernames and passwords as you want.

Question – First, you can present one or more questions to the app users after each scan. The corresponding answers can be input by the app user via form fields, barcode scans, drop-down menus, photos, signatures, GPS locations, and a variety of multiple-choice options.

Administrator – The person responsible for managing your account and for creating & updating your Services, Databases, Users, and Questions.

Support Options

We offer free support via email (support@CodeREADr.com) and via our website’s Chat Now option. We discourage phone support because it is far more effective to use Chat Now. In this way, our trained technical staff can answer your questions in real-time, monitor your progress, and make suggestions. Also, you choose when you need help – you can start, pause, and start again anytime without losing the Chat’s history.

In addition, many frequently asked questions can be answered through use of our Knowledge Base and search functionalities. We welcome you to use the wealth of articles we have written to assist in your setup.

If you find that you don’t have enough time to set up your services, we offer a paid consulting option beginning at $250. You will be assigned a technical specialist to configure your apps and reports for you, including a training session via a scheduled phone call.

Next Steps

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