Mystery Shopper App
Your teams audit prices and merchandising conditions on-site at retail locations globally
Easily create and assign tasks to employees or subcontractors based on the data you need to collect for internal use or for the retailers and brands you represent.
Your authorized app users simply sign into the app, scan the item’s UPC barcode and follow the workflow for data collection you’ve already created for them in the cloud.
No credit card required
Instant online or offline price verification.
Your app users scan the UPC barcode and instantly see the price, description and associated instructions based on the UPC scanned.
Learn more about how scanning with the mystery shopper app works – online or offline
Manage countless audit locations and shoppers by issuing unique app credentials.
Audit anywhere, anytime. Assign one or more auditing tasks to an unlimited number employees or subcontractors, simply by issuing them unique app usernames. The task is predefined for them, minimizing support and data collection errors.
Shoppers can use their own smartphones and tablets.
You can provision devices for every audit but that can be a significant capital expense and a logistics nightmare. Instead, simply have your auditors download your branded or white-labeled app and start scanning with their own iOS and Android devices.
Flexible data collection – text or voice, multiple-choice, drop-down menu, photos.
You can tell the auditor what to look for and have them enter item-specific data and photos after each scan. This data becomes a formal scan record with a timestamp, GPS location and other properties.
Customize data collection by audit or location.
Each audit can be unique by location, brand or retailer. Tasks can vary by item category and even drill down to item-specific detail.
Capture photos of wrong prices and placements.
Photos provide visual evidence in your formal scan records. In some cases, they are necessary as proof of the results of an audit.
Mystery Shopper app can view, share and download audit data CSV
You can enable your auditors to view and download their scan records from a web portal accessed with the unique app username you issued for the audit.
Each record will include all collected data. Once downloaded they can review, add and edit the data they collected and submit the updated report directly to you.
Fastest UPC barcode scanner in the industry.
Fast scanning is a top priority, especially when 100s or even 1000s of items need to be audited.
When offline, auto-sync to cloud in background.
No Internet in-store? No problem. Your app users can scan offline and later manually upload their scans or they can be auto-uploaded in the background.
Integrate with your audit system and third party database with API’s.
Create your audit workflow with our API and create services, app users, databases and retrieve scan records. You can also post scan records directly to your own servers.
Use smartphones, tablets or barcode scanning accessories.
Most auditors will use their own smartphones but you can optionally provision them with new or refurbished ones, with or without cases and battery packs. You can even provision ‘point-and-shoot’ scanning accessories when necessary for certain locations.
White label as your own mystery shopper app.
Many service providers white label the app to have their own app store listing and app icons on their auditor’s devices.
Learn more about branding the mystery shopper barcode scanner app
