Do I use codeREADr to create and/or send the coupons to my customers?
The majority of our customers use a third-party service for the process of creating coupons itself. While you can generate barcode values and images on codeREADr, it is generally time-consuming. Also, it is not ideal for printing or emailing unique coupon codes. Most customers, manually or automatically upload a database of random coupon codes to our site. Then, they use our app for verifying and tracking the use of the code at their store.
How can I prevent customers from reusing coupons that are meant for a single use per person?
You can implement Duplicate checking as a feature that alerts the user that a barcode has already been scanned and is no longer valid. However, this will only work to check if a unique value has ever been scanned.
How can I account for the re-use of coupons across store locations?
Commonly, you create different users and name them for each store if you will be using the service across multiple locations. However, all users would be scanning against the same database. Also, if there is an internet connection, you can check any code to see if any user scanned it anywhere else.
How can I allow for reuse of the coupon? For example, a loyalty discount card or universal discount code?
Using our Questions feature, you can include the option to add notes or even specific questions such as damaged goods and location.
What if I want customers to be able to use my coupons for a certain number of events or certain days and/or times?
Conditional validation allows for customization of coupon scanning use cases that have a variable such as time or day. With this feature, you can add a special count and/or duration-based conditions to invalidate scans. For these options, the app-user will need Internet connectivity.
Is there any way to allow the customer to scan the coupon themselves?
One of our most popular features is the kiosk mode. In this mode, you can set the iOS and Android tablets or phones to the scanning function. Also, this mode uses the front camera and allows for self-scanning.
Can I make the app look any different? For example, can I change what it says when a coupon is invalid or include my company’s logo?
Do we need to use paper coupons or can digital codes be scanned?”
Our barcode scanner will work with any barcode in any form. For example, small, dense, damaged, partially obscured and poorly printed barcodes, and barcodes at extreme angles. If you are having trouble scanning, we offer an advanced scanning engine that is even more accurate.
Does the pricing depend on how many coupons we scan?
Every paid plan has unlimited scans available. Also, our pricing model is per device. For example, we count a device as billable if your authorized app-user signs in during your monthly billing period. Moreover, the monthly count is not based on concurrently used devices. Instead, it’s the total number of unique devices that signed in during your monthly billing period. Furthermore, each month, this count resets and each device sign in counts towards your plan limit.
Do we need special hardware for coupons?
codeREADr is compatible with most devices. This includes iOS, Android, and mobile computers. However, we do not sell any hardware. Thus, it is up to you to decide on which devices you will use codeREADr.
What if there isn’t a good internet connection in our store?
codeREADr works offline as well as online. For instance, conditional validation and cross-device duplicate checking require internet connection. However, you can verify a ticket against a database and download offline.
Can we generate a report that shows coupon use per store or per day?