FAQs About Picking and Packing
Our A/B Compare feature allows for just this solution. First, the packer scans the barcode on a pick, pack, or delivery list. Secondly, the packer can scan the barcode on the target item to validate the match. If they match, the app user can be optionally prompted to scan each item to be part of that formal scan record.
[/fusion_toggle][fusion_toggle title=”Is there any way to scan more than one barcode at a time?” open=”yes” class=”” id=””]
For an extra monthly fee, we offer our SD Pro scan engine. Along with this add-on, you will receive access to our scanner configuration settings. One such setting is Batch Mode.
Within a single camera view, the app will read up to 100 barcodes in several seconds. Thus, you don’t need to tap to scan and submit each barcode. Instead, with Batch Mode, you tap to open the camera and (optionally) tap to submit a record of up to 100 barcodes. You can limit how many barcodes to read in each attempt and auto-submit when it reaches the limit.
[/fusion_toggle][fusion_toggle title=”Can I require that my employees report information related to each order they are completing?” open=”yes” class=”” id=””]
Our Questions feature includes the option to create session questions. With session questions, your app users answer your prompts in admin-defined fields that are auto-submitted with every scan in the subsequent series of scans. The app user only needs to answer the prompts once for a related series of scans (a “session”). That data is auto-included in the scan record for every subsequent scan in that series.
The app user cannot scan until they have answered the session prompts. They can change the answers whenever they need to by tapping the ‘Sessions’ banner on the app’s Tap to Scan screen.
[/fusion_toggle][fusion_toggle title=”Can we use our mobile computers i.e. Zebra or Honeywell touch devices?” open=”yes” class=”” id=””]
While not required to use our software, you can use purpose-built barcode scanning devices if your use case requires it. If the device runs the Android OS you can generally install codeREADr on those devices from the app store (or use an APK on request).
[/fusion_toggle][fusion_toggle title=”What if our assets have multiple barcodes on them? How can we only scan the one we need for picking and packing?” open=”yes” class=”” id=””]
For an extra monthly fee, we offer our SD Pro scan engine. Along with this add-on, you will receive access to our scanner configuration settings. One such setting available is the Selecting Mode. With the Selecting Mode, all the barcodes in the camera view are decoded and presented to the app-use in the list form. Then, they can select one or more barcode to capture. Additionally, you can also choose to specify which barcode type the camera should be looking for.
[/fusion_toggle][fusion_toggle title=”Can we add things like photos or item info to the label so that this information appears when scanned?” open=”yes” class=”” id=””]
If you are using a record scans service, you will need to create your barcode values on codeREADr to edit what is shown when they are scanned. If you choose to use validate scans, any barcodes can be used, and the response text can be edited when uploading the database.
You can use Webify formatting to include photos hosted remotely. However, when the scans are downloaded, these images will only be given as links to the images themselves. The response text can include virtually any information you’d like to associate and display with the label being scanned.
On the Scans page, you can filter and view a report of codes scanned and even automatically export those records to Excel, Google Sheets, etc. When exported you can sort scans by ‘timestamp scanned’ or by user who scanned it.
[/fusion_toggle][fusion_toggle title=”Can I use my pre-existing database of inventory?” open=”yes” class=”” id=””]
[/fusion_toggle][fusion_toggle title=”Do we need to print labels for our assets or will the codes attached to them already work?” open=”yes” class=”” id=””]
If your assets have barcodes like UPC attached to them already, we can read this code and allow you to add information about the item to your database. If the assets are bare, you need to attach the barcode to it in some way.
The vast majority of our customers use a third-party vendor- one we recommend is ID&C, but any company should work -for the labels themselves. While you can generate barcode values and images on codeREADr, it is generally time-consuming and not meant for actions such as label printing. Once you’ve purchased labels, you can either upload a database of the values you’ve received or scan each code in as you perform an audit.
[/fusion_toggle][fusion_toggle title=”Can I make the app look any differently, e.g. change what it says when an item is invalid or include my company’s logo?” open=”yes” class=”” id=””]
We offer the ability to customize the display of the response screen as well as change the response text as desired. Additionally, there are both free and paid options for white labeling the app to include your logo.
[/fusion_toggle][fusion_toggle title=”Is pricing based on how many employees we have?” open=”yes” class=”” id=””]
Every paid plan has unlimited scans and databases available. Our pricing model is per device. A device is counted as billable if your authorized app-user signs into the device anytime during your monthly billing period. The monthly count is not based on concurrently used devices but instead, the total number of unique devices that signed in during your monthly billing period. Each month this count resets and each device sign in counts towards your plan limit.
[/fusion_toggle][fusion_toggle title=”Do we need special hardware to scan assets?” open=”yes” class=”” id=””]
codeREADr is compatible with most devices. This includes iOS, Android, and mobile computers. We do not sell any hardware so it is up to you to decide on which devices you will use codeREADr.
[/fusion_toggle][fusion_toggle title=”What if there is poor internet connection on location?” open=”yes” class=”” id=””]
codeREADr works offline as well as online. While certain features, such as conditional validation require internet connection, the basic functionality of scanning an asset’s barcode value is available for download and use without the internet.
[/fusion_toggle][fusion_toggle title=”How can I add notes, take photos, and/or answer questions about an item?” open=”yes” class=”” id=””]
Using our Questions feature, you can include the option to add notes or even specific questions such as damaged goods and location.