Enhancing Ticket Validation with CodeREADr’s Hybrid Technology

CodeREADr has introduced a Hybrid Validation technology, enhancing the app’s ability to verify ticket authenticity and prevent duplicate tickets effectively. CodeREADr ensures a seamless and reliable ticket scanning process by combining on-device and online validation.

The CodeREADr mobile app, compatible with both iOS and Android devices, has been a pivotal tool in ticket validation for events since 2009. Widely utilized by ticketing companies and event organizers globally, it enables authorized users to validate barcode and RFID/NFC ticket IDs against databases stored either on the cloud or the device itself.

Traditionally, validating tickets against an online cloud database is preferred for its real-time accuracy. However, issues with on-site internet connectivity or bandwidth can cause delays. Although on-device validation offers a solution, it relies on periodic synchronization with the online database, typically every 120 seconds with Auto Sync active. This can lead to entry delays and confusion if a ticket is sold just before an event and isn’t yet synced to the device.

To address these challenges, CodeREADr’s Hybrid Validation technology merges the best of both on-device and online validation. If a ticket ID is not found in the device’s database during a scan, the app automatically checks the online database. This dual approach ensures no valid ticket is turned away, particularly useful for tickets sold close to event start time.

On-device validation is crucial, especially at events with poor internet service. It provides instant results, enhancing the attendee experience by reducing wait times. Additionally, it offers Custom On-Device Validation (COV), allowing event organizers to adjust validation criteria directly on the device, which is particularly useful for encrypted tickets and controlling scan limits.

Hybrid Validation supports the sale of last-minute tickets by verifying new ticket entries in real time, thus eliminating the risk of declaring a valid ticket as invalid due to syncing delays. This technology not only minimizes entry queues but also ensures a smoother admission process, making it invaluable for both attendees and organizers.

Hybrid Validation combines the reliability of on-device storage with the up-to-the-minute accuracy of online databases, streamlining the ticket validation process at events. This technology guarantees a smoother, more efficient entry process, enhancing both attendee satisfaction and operational efficiency.

For more information on implementing Hybrid Validation at your events, visit our Knowledge Base for detailed tutorials and videos. For immediate assistance, please contact our support team at support@codereadr.com or utilize the live chat feature on our website.