If Internet connectivity is fast and stable, the ideal method for ticket validation is to host ticket databases on our servers. In that way, all scanning devices are connected in real-time to that database. Hence, all devices are in sync. However, if internet connectivity becomes slow or unstable, then ticket validation takes longer. Lines build quickly. Ticket-holders get annoyed. In those cases, offline validation is a must.
What’s special about AutoSync is that scans validated offline are automatically uploaded every 2 seconds to a shared online database. The newly synced database is automatically downloaded every 2 minutes to each device. Scans are instantly validated because there’s no connection latency. Since the ticket database is downloaded to iOS and Android devices, scans are validated against that local database. The syncing process is completed entirely in the background. This way, someone scanning tickets can keep scanning without interruption. If connectivity is completely lost, then the scans are queued. They are synced when connectivity is restored.