RBG is a Texas-based customer experience firm that specializes in mystery shopping. They serve a wide variety of industries, including banking, health & fitness, retail, and property management, amongst many others. They’re big on video mystery shopping, but they conduct almost any kind of mystery shopping service you could imagine. For example, if you are a manufacturer concerned about how your product is being sold, RBG will conduct audits and mystery shop the retailer so you can get a sense of how your product is perceived within the market, even if that isn’t your direct responsibility. No matter what market research services you require, RBG has you covered.
Visit their website at http://realitybasedgroup.com/